Terms of Service

Minglea is an interest-first social discovery service for adults aged 18 and over.

1. Eligibility

You must be at least 18 years old to create an account. We use proportionate age assurance and may pause your account pending re-verification if we receive credible signals that you are under 18.

2. Your account

You are responsible for the accuracy of the information you provide and for keeping your sign-in methods secure. You may sign in with email, Apple, or Google; all methods give equivalent access.

3. Acceptable use

You agree to follow the Community Guidelines. Pornography, sexual solicitation, hate, harassment, violence, scams, illegal trade, and attempts to move harmful activity off-platform are prohibited.

4. Your content

You keep ownership of the content you post. You grant Minglea a non-exclusive, worldwide licence to host, display, and distribute that content solely to operate the service. Content is reviewed before publication and may be blocked, held for review, or removed.

5. Virtual items

Coins and gifts are virtual items with no cash value. They are non-transferable, non-withdrawable, and non-refundable except where the law or store rules require otherwise. Gifts create no revenue, rank, level, privilege, or withdrawal right for the recipient.

6. Suspension and termination

We may restrict, suspend, or terminate access for breaches of these Terms or the Community Guidelines. You receive a statement of reasons and can appeal eligible decisions.

7. Liability

The service is provided on an "as is" basis to the extent permitted by law. Nothing in these Terms limits liability that cannot lawfully be limited.

8. Changes

We notify you of material changes and, where the legal basis requires it, ask for renewed consent.

9. Contact

Minglea Ltd., 12 Harbour Row, Dublin 2, D02 XY45, Ireland — support@minglea.example

Community Guidelines & UGC EULA

Minglea is a pure-green community. These rules apply everywhere in the app — moments, comments, livestreams, rooms, matches, and private messages.

Not allowed

• Pornography, nudity, sexual activity, sexual solicitation or suggestion.
• Content involving minors in any sexualized way, and any child exploitation.
• Hate speech, hateful symbols, and targeted attacks on protected characteristics.
• Harassment, bullying, threats, intimidation, and repeated unwanted contact.
• Violence, gore, and content promoting dangerous behaviour.
• Promotion or encouragement of self-harm or suicide.
• Scams, phishing, fraud, and deceptive behaviour.
• Impersonating another person or organisation.
• Illegal goods and services, including drugs and weapons.
• Sharing private information or non-consensual intimate content.
• Spam, and attempts to move harmful activity to another platform.

UGC terms

You are responsible for what you publish. By publishing you confirm you have the rights to the content and that it follows these rules. We review content before publication; uncertain content is sent to human review.

Enforcement

We use automated detection combined with human review. Depending on severity we may hide content, remove it, interrupt a live session, restrict features, or terminate the account. You receive a statement of reasons and can appeal eligible decisions within 14 days.

Coin & Virtual Gift Rules

Coins are virtual items you buy once through the Apple App Store or Google Play. There is no subscription and no recurring billing.

• No cash value. Coins and gifts cannot be exchanged for money.
• Non-transferable. Coins cannot be moved between accounts.
• Non-withdrawable. Neither senders nor recipients can withdraw a balance.
• Non-refundable, except where the law or the store's rules require a refund. Refunds are handled by Apple or Google according to their policies; we can route your request.
• Gifts are display items only. They never become creator revenue, a user level, a privilege, a leaderboard place, or a withdrawal right.
• Prices shown are the final localized price charged by the store.
• Before any purchase we show the pack price; before any spend we show the gift name, coin cost, your balance, the recipient, and the no-cash-value rule.
• Purchases are verified server-side. Restoring purchases reconciles completed store purchases without duplicating coins.
• If your account is deleted, unused coins are lost and are not refunded.

DSA Transparency Notice

This notice explains how Minglea meets its obligations under the Digital Services Act.

Reporting illegal content

Any member can report a user, creator, livestream, room, private message, moment, or comment from its context menu, or from Safety Center when no context exists. We attach the target ID and a content snapshot to the case automatically. You receive a case ID immediately.

Statements of reasons

When we act on content or an account, the affected member receives a statement of reasons covering the content concerned, the rule or legal basis, the detection method, the territorial scope, the duration, and whether automated means materially contributed to the decision.

Internal complaint handling

Eligible decisions can be appealed for 14 days. Appeals are reviewed by a qualified person who does not rely solely on the original automated outcome. Outcomes are upheld, modified, or reversed, always with reasons.

Out-of-court dispute settlement

You may bring the dispute to a certified out-of-court dispute settlement body, and you retain the right to go to court.

Recommender systems

Discover and Live rank on your selected interests, chosen languages, freshness, follows, prior in-app activity, and safety quality signals. Precise location, contact lists, coin spend, gifts, wealth, and inferred sensitive traits are never ranking inputs. A non-profiled recent-and-following order is available in About Recommendations.

Contact

Point of contact for authorities and users: legal@minglea.example